Delete your NINE25 account and associated data

You can ask us to delete your account without installing or signing in to the NINE25 app. Email info@nine25app.com with the subject "Delete my NINE25 account", and send it from the email address registered to your account. We may ask you to confirm that the account is yours. Please do not send your password or any identity documents.

You can also delete your account yourself in the app: open Settings, then Delete Account.

What happens when you delete your account

Deleting your account removes your account and related records. This can also affect company, job, application and conversation records that are connected to the account. For example, deleting an employer's account also removes the companies and jobs that the account owns.

Uploaded files

Videos, photos and resumes you uploaded are not erased at the same moment as your account records. They are held for a manual check of ownership and shared use, and then removed. We review these requests every week.

How long it takes

We reply to your request within 7 calendar days. We finish deleting your account and your uploaded files from our active systems within 30 calendar days after we confirm the account is yours. If we must keep some information for a legal, security or fraud-prevention reason, we will tell you what we keep and why. Employers or other users who already received information from you may keep their own copies under their own policies. Routine backups are not erased immediately.

Subscriptions

Deleting your account does not cancel an App Store or Google Play subscription. You manage subscriptions in the store where you bought them. You do not need to cancel a subscription to ask for deletion.

Privacy Policy: https://www.nine25app.com/privacy-policy